Up-selling & Cross-selling

Maybe I can offer you something more?

What to do, when sales reps doggedly support sales of the easiest-to-sell product or service?

How to change their attitude, when there are always millions of excuses not to try to up-sell the premium product?

Well, we know such situations, but…

We did our job when:

  • Salespeople failed to see the benefits of up- and cross-selling
  • They had no special system of recommending additional products or services
  • They had no idea what other products or services their colleagues from other departments sell
Kajetan IżyckiUp-selling & Cross-selling