Maybe I can offer you something more?
What to do, when sales reps doggedly support sales of the easiest-to-sell product or service?
How to change their attitude, when there are always millions of excuses not to try to up-sell the premium product?
Well, we know such situations, but…
We did our job when:
- Salespeople failed to see the benefits of up- and cross-selling
- They had no special system of recommending additional products or services
- They had no idea what other products or services their colleagues from other departments sell